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Conference graphic.

CONFERENCE DETAILS

Finding Common Ground
Communicating Effectively with Diverse Patients & Co-Workers

Tuesday, May 19, 2009

Shoreline Conference Center

Conference Brochure. View or print the brochure (PDF)

Designed For: Nurses, nurse practitioners, social workers, case managers, educators, psychologists, counselors, and other health care and social service professionals.

Excellence in health care means working effectively with members of our health care teams to meet the unique needs of every patient. This conference provides health care and social service providers with strategies for moving from good intentions to active promotion of cultural competency in our diverse health care work environments. Content focuses on approaches to promoting more effective interpersonal communication; dealing with personality, style, and cultural differences; diffusing difficult encounters; handling conflict; maintaining personal integrity within imperfect systems; and providing and receiving feedback and support. Teaching methods include didactic and interactive sessions using discussion, participatory exercises, reflection and case studies.

photo of featured speaker, Margarita Saurez, MA, RN

Featuring—Margarita Saurez, MA, RN

Comments About the Conference

  • I learned a lot about myself and others. I have come away with many tools to use in all parts of my life.
  • I loved the interactive nature of the conference. It was easy to stay engaged and really kept me thinking.
  • Margarita was fabulous at providing support to participants who brought up tough issues. Wow!
  • Margarita is amazing. Thank you for a really pleasurable and educational experience.
  • A very perceptive way of presenting content. Everything tied together.
  • Great speaker. I enjoyed her humor with the seriousness of the topics. Very caring.

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Online, FAX and phone registration has closed.   You are welcome to register
at the door of the conference. To expedite onsite registration,
please have your registration form filled out (if available in brochure).

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Registration Closed - This offering has already started.



Other upcoming offerings you may be interested in:


Hotels in the area:

When making reservations, be sure to mention the University of Washington to get the conference rate, if available. Some hotels offer free shuttles. Call the hotel to check for availability or to make shuttle reservations in advance.

  • Courtyard Marriott, Lynnwood
    4220 Alderwood Mall Blvd., Lynnwood, WA 98036
    Toll-Free Phone: 800-321-2211 • Local Phone: 425-670-0500
    Rate: Call hotel or visit website for rates.
    Approx. 6 miles from Shoreline Conference Center. 15 miles from downtown Seattle.
    Smoke-free hotel. Free parking. Complimentary high-speed internet access. Near Alderwood Mall.
  • Embassy Suites - Lynnwood
    20610 44th Avenue West, Lynnwood, WA 98036
    Toll-Free Phone: None Listed • Local Phone: 425-775-2500
    Rate: $129.00 single/double
    To get the conference rate: UW Nursing
    15 minutes from downtown Seattle
    Complimentary breakfast. Free parking. Shuttle to Shoreline Conf. Center is available.


*Group Rate=For two or more registrations from the same agency or person.


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© 2010 University of Washington School of Nursing
Continuing Nursing Education · Box 359440 · Seattle, Washington 98195-9440
Voice: 206-543-1047 · FAX: 206-543-6953

The University of Washington is committed to providing access, equal opportunity and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation, contact the Disability Services Office at least ten days in advance of a conference at: 206-543-6450/V, 206-543-6452/TTY, 206-685-7264 (FAX), or dso@u.washington.edu.

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